Your questions about working here, answered

About ten minutes, online, on a phone or a computer. You can see every role first on our current jobs page.

If you are shortlisted, we invite you to a face to face interview with managers at our head office. If it is a good fit on both sides, we make an offer subject to safe recruitment checks, references and documents, and then you start a full induction before you are counted in the staffing numbers.

Yes. Apply for the one that suits you best and tell us at interview if you would consider another. Care worker roles are offered on days and on nights.

We aim to reply to every application within five working days, whether or not you are shortlisted. You will receive a live tracking link where can see your application progress move in real time.

No. Previous experience is not essential for our care worker roles. Most of our care staff did something else first, and our training covers the theory and the practical work before you start.

It depends on the role. For senior roles, you'll need a Level 3 Diploma in Residential Childcare (or an equivalent qualification). For TCW and Support Worker roles, you don't need it to apply. We'll fund your Level 3 Diploma in full once you join, which would cost you over £2,000 to do yourself.

Yes. You need a full UK manual driving licence. You will drive the home's own cars on school runs, to appointments and on days out, and our homes are in rural locations, so you also need to be able to get there.

Yes. You need to be over 21. It is a requirement of the role, not a preference. There is no upper age limit, and many of our staff started in care later in their working lives.

No. You need the right to work in the UK, and we are not able to offer visa sponsorship for these roles.

An enhanced DBS check, references and proof of your right to work, as for anyone working with children.

A residential support worker starts on £27,295 a year and rises to £30,385 once the funded Level 3 is complete. Qualified senior care workers go up to £40,000. The benefits page has a calculator that works out your full package.

Yes. New care staff receive a £3,000 welcome bonus, paid in stages.

Yes. We reimburse up to half your childcare costs, capped at £5,000 a year.

Yes. Every care worker gets a monthly mileage supplement towards the drive to work.

Yes, and it pays both of you. When someone you refer starts, you each get £500. When they pass probation, you each get another £500. That is £1,000 for you and £1,000 for them.

An employer funded Medicash health cash plan, the funded qualifications above, and more. The benefits page lists them all and compares our pay with other employers in the area.

Early, late and weekend shifts on a consistent rolling rota, published in advance so you can plan your life around it.

Not for care workers. Residential support worker roles do not include sleep-ins. Senior roles do.

Yes. Part time is considered for every care worker role we advertise.

Yes. We recruit waking night care workers, who keep the home safe and calm overnight. Night roles pay £28,840 to £30,385 (full time equivalent).

You'll start with an induction covering safeguarding, the therapeutic approach we use and how your home runs day to day. Alongside this, you'll complete your core training, including PRICE (positive behaviour support and safe intervention), fire safety, health and safety, first aid, medication administration, and more.

Yes. After probation you can enrol on further qualifications. Care workers progress to senior care worker and beyond, and we fund Levels 4 and 5 as you move into senior and management roles.

Yes. There is on call management support seven days a week, and clinical supervision is built into the rota.

A small home where young people who have experienced trauma live with a consistent team of adults. The aim is not to control behaviour but to understand what is underneath it, and help each young person feel safe enough to grow.

Yes, some days. You are working with young people who have experienced trauma, and progress is measured in months rather than shifts. You are never on your own with it.

Handover, breakfast and the school run, appointments, homework, dinner together, and helping everyone wind down. Our career change page walks through a real early shift hour by hour.

In rural Gloucestershire and Worcestershire, within easy driving distance of Gloucester, Tewkesbury, Ledbury and Malvern. We share exact addresses at interview, to protect the young people who live there.